Privacy policy
(This is a translation of the original document in German. In case of doubt, the German original applies.)
The party responsible for data processing is
Ernst Fine Wine GmbH
Leerbachstrasse 87
60322 Frankfurt am Main
Frankfurt/Main, Germany
info@ernst-fine-wine.com
Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. ACCESS DATA AND HOSTING
You can visit our website without providing any personal data. Each time a website is accessed, the web server merely automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is analysed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to our website.
HOSTING
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website will be processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our co-operation with them is based on standard data protection clauses of the European Commission.
2. DATA PROCESSING FOR CONTRACT PROCESSING, MAKING CONTACT AND WHEN OPENING A CUSTOMER ACCOUNT
We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. via contact form or e-mail). Mandatory fields are labelled as such, as in these cases we require the data to process the contract or to process your contact and you cannot send the order or contact without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you to fulfil the contract and process your enquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR.
If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and dispatch processing, can be found in the following sections of this privacy policy. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. It is possible to delete your customer account at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account.
3. DATA PROCESSING FOR THE PURPOSE OF DISPATCH PROCESSING
In order to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION
If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Bonn, Germany
4. DATA PROCESSING FOR PAYMENT PROCESSING
We work together with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.
4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMISATION OF OUR PAYMENT PROCESSES
If necessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and efficient payment management, which predominate in the context of a balancing of interests.
5. ADVERTISING BY E-MAIL, POST
5.1 E-MAIL NEWSLETTER WITH REGISTRATION
If you subscribe to our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
5.2 NEWSLETTER DISPATCH
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
Our service providers are located and/or use servers in the USA and in other countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
5.3 POSTAL ADVERTISING AND YOUR RIGHT TO OBJECT
In addition, we reserve the right to use your first name, surname and postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a promotional approach to our customers in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.
The advertising mailings are provided as part of processing on our behalf by a service provider to whom we pass on your data for this purpose.
6. COOKIES AND OTHER TECHNOLOGIES
GENERAL INFORMATION
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping basket function). These technologies are used to collect and process the IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping basket). In the context of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
We also use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
You can find the cookie settings for your browser under the following linksMicrosoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]
If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.
7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYTICS AND ADVERTISING PURPOSES
Insofar as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other technologies from third-party providers on our website. The data collected in this context will be deleted after the purpose has ceased to apply and we have stopped using the respective technology.
You can revoke your consent at any time with effect for the future. Further information on your cancellation options can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
7.1 USE OF GOOGLE SERVICES
We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.
There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened by activating IP anonymisation before it is stored on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy [https://policies.google.com/privacy?hl=de].
GOOGLE ANALYTICS
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose.
Your IP address will not be merged with other Google data. Data processing is carried out on the basis of an agreement on order processing by Google.
GOOGLE ADS
For advertising purposes in the Google search results as well as on the websites of third parties, the so-called. Google Remarketing Cookie set, which is automatically set by collecting and processing data (IP address, time of visit, device and browser information, as well as information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you visit, enables interest-based advertising. Any further data processing takes place only if you have activated the setting "personalized advertising" in your Google account. If you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.
For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have reached our website via an ad from Google Ads. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or newsletter registration) are collected from which user profiles are created using pseudonyms.
7.2 USE OF FACEBOOK SERVICES
USE OF FACEBOOK PIXEL
We use the Facebook Pixel within the framework of the technologies of Facebook Ireland Ltd [https://de-de.facebook.com/facebookdublin/]. 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). The Facebook Pixel is used to store data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or signing up for a newsletter) automatically collected and stored, from which user profiles are created using pseudonyms. When you visit our website, a cookie is automatically set by the Facebook pixel, which automatically allows your browser to be recognized when visiting other websites using a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services related to website use, in particular to provide personalised and group-based advertising.
The information automatically collected by Facebook technologies about your use of our website is usually sent to a server of Facebook, Inc. , 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy decision of the European Commission for the USA. If the transfer to the USA is our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in the privacy policy of Facebook [https://de-de.facebook.com/policy.php].
FACEBOOK ADS
We use Facebook Ads to advertise this website on Facebook and other platforms and determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise stated in the individual technologies, the data processing takes place on the basis of an agreement between the joint controllers pursuant to Art. The joint responsibility is limited to the collection of the data and their transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this.
Based on the pseudonymous cookie ID set by the Facebook pixel and the collected data about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
Via Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking if you have accessed our website via an advertisement from Facebook Ads. Data processing is based on an agreement on order processing by Facebook.
7.3 OTHER PROVIDERS OF WEB ANALYSIS AND ONLINE MARKETING SERVICES
USE OF HOTJAR FOR WEB ANALYSIS
For the purpose of website analysis, technologies of Hotjar [https://www.hotjar.com]Ltd. , Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta ( Hotjar") automatically collects and stores data (IP address, time of visit, device and browser information and information about your use of our website), from which user profiles are created using pseudonyms. Cookies can be used for this purpose. The pseudonymised user profiles are not combined with personal data about the bearer of the pseudonym without a separate, explicit consent. Hotjar works for us on our behalf.
INTEGRATION OF THE TRUSTED SHOPS TRUSTBADGE
The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of quality and any reviews collected as well as to offer Trusted Shops products to buyers after an order.
This serves to safeguard our legitimate interests in optimal marketing, which prevail within the scope of a weighing of interests, by enabling safe purchasing pursuant to Art. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. The Trustbadge is provided as part of an order processing by a CDN provider (content delivery network). Trusted Shops GmbH also uses service providers from the USA, ensuring an appropriate level of data protection. Further information on the data protection of Trusted Shops GmbH can be found here [https://www.trustedshops.de/impressum/#datenschutz].
When calling up the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. Individual access data is stored in a security database for the analysis of security violations. The log files are automatically deleted at the latest 90 days after creation.
Other personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or have already registered for use. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you are already registered as a buyer for a product use is automatically checked using a neutral parameter, the hashed email address via cryptological one-way function. The e-mail address is converted into this hash value that cannot be decrypted for Trusted Shops before transmission. After checking for a match, the parameter is automatically deleted.
This is for the fulfillment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order and the transactional valuation services acc. Article 6 paragraph 1 sentence 1 letter f GDPR required. Further details, including the objection, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.
SOCIAL MEDIA
9.1 SOCIAL PLUGINS FROM INSTAGRAM
Our website uses social buttons from social networks. These are only integrated into the page as HTML links, so that no connection is made to the servers of the respective provider when our website is called up. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser.
9.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM
Insofar as you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR has been granted to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when visiting our online presence on the social media mentioned above, from which user profiles are created using pseudonyms. These may be used, for example, to place advertisements inside and outside the platforms that are presumed to correspond to your interests. Cookies are usually used for this purpose. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and settings for the protection of your privacy Please refer to the providers' data protection information linked below. If you still need help, you can contact us.
Facebook [https://www.facebook.com/about/privacy/]is an offer of Facebook Ireland Ltd. 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a server of Facebook, Inc. , 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing during the visit to a Facebook fan page takes place on the basis of an agreement between the joint controllers pursuant to Art. 26 GDPR. Further information (information on insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
Instagram [https://help.instagram.com/519522125107875] is an offer from Facebook Ireland Ltd. 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually sent to a server of Facebook, Inc. , 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing during the visit to an Instagram fan page takes place on the basis of an agreement between the joint controllers pursuant to Art. 26 GDPR. Further information (information on insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
CONTACT OPTIONS AND YOUR RIGHTS
As a data subject, you have the following rights:
* in accordance with Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
* in accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
* in accordance with Art. 17 GDPR the right to request the deletion of your personal data stored by us, unless further processing * to exercise the right to freedom of expression and information;
* to comply with a legal obligation;
* for reasons of public interest or
* is required to assert, exercise or defend legal claims;
* in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data if * the accuracy of the data is disputed by you;
* the processing is unlawful, but you refuse its deletion;
* we no longer need the data, but you need it to assert, exercise or defend legal claims; or
* you have objected to the processing pursuant to Article 21 GDPR;
* in accordance with Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
* the right to complain to a supervisory authority in accordance with Article 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.
For questions about the collection, processing or use of your personal data, for information, correction, Restriction or deletion of data as well as revocation of granted consents or objection to a specific use of data, please contact us directly via the contact details in our imprint.
Right to object
If we process personal data as explained above in order to safeguard our legitimate interests, which prevail within the scope of weighing our interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you are only entitled to object if there are reasons that arise from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.
Privacy Policy created with rechtstexter.de [https://legal.trustedshops.com/legalwizard].